Lifeline

Lifeline is a personal emergency response system which provides access to immediate assistance 24 hours a day, 7 days a week. Use a Lifeline personal help button to request assistance for medical needs, injuries, emergency situations, or other safety concern issues in or around your home.

Why Choose Lifeline?

CLICK ABOVE to view Leeza Gibbons discussing how Philips Lifeline helped save her father’s life.

  • Offers prompt access 24 hours a day, 365 days a year to Immediate Assistance.
  • Voice Contact with Highly Trained Professionals at the LIFELINE Monitoring Center
  • Individual Care Plans Developed and Based on Subscriber Needs
  • Recommended by doctors, nurses, and other professional caregivers.
  • Provides peace of mind that you and your loved ones deserve, enabling you to continue to live independently in your own home.

Why Choose Jewish Family Service of Greater New Orleans as Your Lifeline Supplier?

  • Fast, local, personal service to get you started right away
  • Equipment inventory is locally managed for updates, replacements and repairs
  • Monthly Testing Reminders to test equipment from our Local Volunteer Program
  • Community Outreach Education for Seniors or Groups
  • CEU Presentations Available for Healthcare Professionals
  • Community Liaison Services Available for Additional Questions or Assistance

Contact us for more information about JFS’s Lifeline Services or call (504) 831-8465.


How it Works

The Lifeline medical alert service provides fast access to help in the event of a fall or other emergency. The process is simple: just choose a service, call to have your communication device installed, and rest assured that you’ll have help if you need it.

Three Easy Steps to 24-hour Support

STEP 1: CHOOSE A SERVICE

JFS offers three levels of service, both with full access to Lifeline’s 24-hour Response Center:

Basic Service (Monthly charge, no contracts)

  • In the home coverage
  • Help button may be worn on a neck pendant or wristband
  • This system requires the client push the help button anytime assistance is needed
  • Two-way voice communication unit

Auto Alert Service (Monthly charge, no contracts)

  • In the home coverage
  • This help button is available only as a neck pendant
  • This button has Fall Detection embedded in it. If a fall were to occur a help signal will be detected by the auto alert feature, or manually push the button to get assistance
  • Two-way voice communication units

Go Safe Service (Monthly charge, no contracts, one-time device fee)

  • Home or away from home, GPS provides support to detect help signals
  • This help button is available only as a neck pendant
  • This button has Fall Detection embedded in it. If a fall were to occur a help signal will be detected by the auto alert feature, or manually push the button to get assistance
  • Two-way voice communication through both unit and button

STEP 2: CHOOSE A COMMUNICATOR

Once your information is received and an appointment has been established, our technicians will come to your home and install a simple, high-quality communication device to connect you with a Lifeline Response Center.

STEP 3: GAIN PEACE OF MIND

Of course, the goal in independent living is to avoid falls or other emergencies, but it can be stressful to know that even a momentary loss of balance can precipitate a fall. With Lifeline, you’ll get the peace of mind that comes with knowing that help is in reach should you need it. The process for getting help is fast and easy:

  • Summon help. Simply press your Help Button to connect to Lifeline’s 24/7 Response Center through your communication device. Lifeline with AutoAlert will automatically place a call if a fall is detected, even if you’re disoriented, immobilized, or unconscious.
  • Hear a reassuring voice. A Lifeline Response Associate will access your profile and respond quickly to the incident to get you the help you need.
  • Know that help is on the way. The Lifeline Associate will contact a neighbor, loved one, or emergency services based on your needs and will follow up to confirm that help has arrived. Emergency responses will be set up the way you want them, with family or emergency services called first.

Frequently Asked Questions