COVID-19 Resource Page

JFS is prepared to meet the needs of our community and clients to the fullest and safest extent possible during the COVID-19 outbreak. We are in communication with civic leaders on how to best serve our clients. We strive to maintain operations while prioritizing the health and safety of our clients and staff. To this end, please check this page of our website for resources and information.

Table of Contents:

About COVID-19

Stay Informed

  • Text COVIDNOLA to 888777 to receive text message alerts and updates from the City of New Orleans
  • Text JPALERT to 888777 to receive text message alerts and updates from Jefferson Parish
  • Text LACOVID to 67283 to receive text message alerts and updates from the Governor’s Office
  • Visit
  • Follow guidelines and updates from the Centers for Disease Control & Prevention
  • Follow guidelines and updates from the Louisiana Department of Health

What JFS is Doing

Practicing Social Distancing

  • Our offices are currently closed to the public
  • All counseling appointments are being held via telemental health
  • All staff have their own office, are required to wear masks, and undergo daily temperature checks
  • We suspended all large meetings and events

Providing Essential Services to Our Community

How You Can Help

The most important thing you can do to help is follow state and local guidelines and mandates to prevent the spread of coronavirus:

  • Work from home if you can
  • Avoid nonessential travel
  • Practice social distancing
  • Wear a mask when in public
  • Frequently wash hands with soap and warm water for at least 20 seconds; use hand sanitize when soap and water are unavailable
  • Avoid touching your face

The following organizations are accepting donations for COVID-19 response:

The following organizations are accepting volunteers for COVID-19 response:

*Guidelines for Volunteers and Volunteer Organizations from the LA  Lieutenant Governor

Getting Tested

  • Guide to Getting Tested in New Orleans
  • If you think you have contracted COVID-19, do not go to the doctor without calling first. Call 1-855-523-2652, the LA Dept of Health Hotline
  • If you are severely ill and think you require hospitalization, call 911.

Resources for Necessities


Financial Assistance

Utilities (Internet, Entergy, Phone Service, Sewerage & Water Board)


  • The Mayor’s Office of Community Development and partners are providing immediate financial and legal assistance for homelessness prevention, including rental assistance and foreclosure mitigation. Inquiries should be made to the Office of Community Development at (504) 658-4200
  • Louisiana Housing Corporation 
  • LHC Rental Assistance Program
  • Emergency Rental Assistance for Orleans Parish Residents

Other Resources

Health & Wellness

For Children

For Parents

Mental Health

Managing Stress & Anxiety

Where to Find Counseling

    • Accepts Medicaid and sliding scale. Taking new clients via telehealth. * = they take minors
    • Accepting new clients & offers sliding scale
      • Mary Kate Hopwood; 504-235-2423
      • T’larra Belcher*; 504-264-2168
      • Kristin Scott; 610-823-2562
      • Callie Millington*, (413) 320-2838
    • Accepting new clients and takes some insurance.
    • Other Counseling Resources



Domestic Violence & Sexual Assault Resources

  • New Orleans Family Justice Center: call 504-866-9554 or click here
  • Women With a Vision: call 504-302-8822. Offices are closed, case management services including harm reduction information are available via phone.
  • Sexual Assault Hotline: (855) 435-STAR
  • Louisiana Coalition Against Domestic Violence’s Statewide Hotline: 1-888-411-1333

For Mental Health Professionals

Para Recursos en Español

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