Job Opportunities

Jewish Family Service (JFS) a local non-profit social service agency dedicated to preserving, strengthening, and enhancing the well-being and self-sufficiency of individuals and families at every stage of the life cycle. Established over 70 years ago, Jewish Family Service is a “whole person environment,” serving the residents of Greater New Orleans regardless of race, religion, disability, gender, or sexual orientation. JFS is an equal opportunity provider.

 

Post-Release Services Program Officer

POSITION DESCRIPTION: Post-Release Services Program Officer (PRS PO)

SALARY: Commensurate with experience. Excellent benefits package. 

STATUS: Exempt, Full Time

Jewish Family Service (JFS) a non-profit social service agency dedicated to preserving, strengthening, and enhancing the wellbeing and self-sufficiency of individuals and families at every stage of the life cycle. JFS receives funding from the U.S. Committee for Refugees and Immigrants (USCRI) to support people who have lost or left their homes. 

OVERVIEW

The Regional Supervisor/Lead Case Manager Program Officer is responsible for selecting, training, and all aspects of supervising a team of case managers providing Home Study and Post-Release Services to unaccompanied children. The Program Officer must be a strong team leader and decision maker with the professional background and experience to make appropriate assignments of referrals and to coordinate services effectively while ensuring and enforcing compliance with USCRI and ORR policies.  The Program Officer provides ongoing guidance, support, coaching, counseling and mentoring to case managers, and also is responsible for making disciplinary and termination decisions.  

DUTIES AND RESPONSIBILITIES

  • Direct and coordinate post release case management services to unaccompanied children; 
  • In addition to supervising, the Program Officer often carries a small caseload; 
  • Lead and supervise staff providing post release services; 
  • Analyze and approve documentation;
  • Ensure compliance with USCRI and ORR documentation requirements; 
  • Coordinate and conduct training and onboarding of new case managers;  
  • Provide ongoing leadership, direction, development, coaching, counseling, oversight and support to staff to ensure child welfare principles and social work best practices are central components of post release services; 
  • Ensure compliance with all policies and procedures of the Home Study and Post Release Services program;
  • Identify partnership opportunities and conduct strategic outreach to local service providers to raise awareness and enhance existing support networks to children and families;
  • Coordinate and communicate effectively with key stakeholders;
  • Other duties as assigned.

REQUIREMENTS

  • Masters of Social Work or an equivalent advanced degree in a behavioral science (e.g., education, psychology, sociology, criminology) or social services field is highly preferred; an outstanding candidate who holds a bachelor’s degree in social work, a behavioral science, or a social services field and who also has at least 5 years of relevant employment that demonstrates both supervisory and case management experience may be considered;
  • At least 3 years experience working with unaccompanied children, immigrants, home placements, and/or child welfare; 
  • Demonstrated understanding and experience with case management, home placements, and child welfare;
  • Excellent judgment and leadership ability; must be able to make independent decisions which ensure that outstanding services are being provided within necessary timeframes, and that the team and team members are complying with all required policies and procedures; 
  • Extensive knowledge of community resources, particularly for individuals without legal status;
  • Must have a valid driver’s license, insurance, a clean driving record, and personal transportation;
  • Ability to prioritize duties independently, think strategically, and multi-task in a fast-paced environment;
  • Ability to work well independently and to lead a team;
  • Supervisory experience is highly preferred;
  • Fluency in Spanish; and 
  • Candidate must have dedication to the human rights of refugees, immigrants, asylum seekers and displaced people;

PHYSICAL DEMANDS

  • Use of manual dexterity, tactile, visual, and audio acuity;
  • Use of repetitive motion, prolonged periods of sitting, and sustained visual and mental applications and demands;
  • Occasional lifting (up to 25 pounds), bending, pulling, and carrying; and
  • Ability to travel locally and long distance.

Candidates must pass a criminal background check that includes past histories of convictions of child and sexual abuse.

Please submit cover letter, resume and three references to jobs1@jfsneworleans.org.